online dispute resolution (ODR) is a free tool the Iowa Judicial Branch provides that offers a convenient alternative to appearing in court. ODR provides parties the opportunity to easily use the court system to quickly settle lawsuits involving debt collection in a safe, private online space. ODR allows parties to negotiate agreements in a way that minimizes costs and time spent in court.
If you are the defendant in a small claims lawsuit and have not filed your answer, follow the instructions to file your answer prior to participating on the platform. The instructions can be found here.
For more information, click here for the frequently asked questions page.
For more information about legal aid resources, please click here: Iowa Legal Aid.