County Court
Online Dispute Resolution

Denver, CO

Frequently Asked Questions

General Questions

What is Online Dispute Resolution?

The program is designed to assist you with resolving certain minor offenses through a web-based portal which is designed to prevent you from having to appear in court to discuss your case with the prosecutor.

What are the benefits of the Online Dispute Resolution program?

One of the major benefits of the program is to allow you the option to handle your case online without having to take time off from work or school to attend a court session and to allow a resolution of your case sooner than having to wait for a court appearance.

Do I need an email account to participate?

Yes, you do. If you do not have an email account, free accounts are available at:

Is there a charge for the online dispute resolution program?

No. ODR is a free service offered by the court.

Why does the court allow an online case resolution program?

This optional program grants you the convenience of resolving your case without spending time in the courtroom waiting.

What happens if I do not have a computer or phone with internet access?

ODR works on any mobile device that can access the internet, so if you do not have a computer, it is possible to complete the process from your mobile device. Computers with internet access are usually available at your local public library.

Traffic & Parking

How does online ticket review work?

As with appearing in court, you have the option of discussing your case with the prosecutor to provide information that you believe would assist in having your case dismissed, charges reduced to lesser offenses, and/or fines reduced. With the online program, you enter this information and submit it electronically to the prosecutor. Upon the prosecutor’s review, you will receive a text message or email with the decision. You will then have the option of accepting or rejecting the decision. If you reject the decision, you must either appear in court on your originally scheduled court date or you can remit the fine payment on or before the court date.

How does the online case resolution program differ from appearing in court?

There is no difference, other than your appearance isn’t required! The same criteria used in the courtroom will be used through the online program to render a decision on your case. The prosecutor will review your case file and any supporting information and/or documents you submit with the same integrity as demonstrated in court.

What happens if my request for plea negotiation or dismissal is rejected?

You will receive a text message or email of the decision to not offer a dismissal or any plea negotiations. You are required to either appear in court on your originally scheduled court date or remit payment of fines on or before the court date to prevent an additional charge of failure to appear and suspension of your driver’s license.

What does it mean if I am ineligible?

If your case in is not eligible for the program, you are required to either appear in court on your originally scheduled court date or remit payment of the fines on or before the court date to prevent an additional charge of failure to appear and suspension of your driver’s license.

What happens if my request for plea negotiation or dismissal is rejected?

You will receive a text message or email of the decision to not offer a dismissal or any plea negotiations. You are required to either appear in court on your originally scheduled court date or remit payment of fines on or before the court date to prevent an additional charge of failure to appear and suspension of your driver’s license.

How do I know if I'm eligible for the court's online dispute resolution program?

Only certain non-mandatory appearance cases are eligible for the program. When you enter your case information, the system will automatically advise if your case does not meet the criteria established for the program.

If my request is approved, will I still have to pay a fine?

If the plea offer/negotiation includes a fine, yes you are still responsible for payment.

If I am offered a plea negotiation how long do I have to review it and submit my decision?

You will be sent a text message or email with a link to accept or reject the plea negotiation. You must accept or reject the offer within 5 days or your offer will expire! If you fail to respond, you are required to either appear in court on your originally scheduled court date or remit payment of fines on or before the court date to prevent an additional charge of failure to appear and suspension of your driver’s license.